SUMMARY

Accomplished professional with proven experience in the areas of; operations, marketing communications, project management for advertising campaigns and trade shows, customer service, executive/administrative assistant, online file and inventory management and procurement. Strengths include building strong relationships with cross-functional teams and collaborating and influencing process improvements. Hard working, extremely organized and detail oriented with excellent communication and interpersonal skills.

 

Professional

 

SMARTE CARTE, INC – White Bear Lake, MN                                           2013 – 2014

Operations Coordinator

·Support field operations

·Coordinate and track equipment upgrades, inventories, preventative maintenance

·Manage incoming service and customer calls

·Special projects as assigned

 

CARE PROVIDERS OF MINNESOTA – Bloomington, MN                                 2009 – 2013

Executive / Advocacy Assistant

·Support the vice-president of advocacy, the director of governmental relations and the housing director

·Manage tracking of all pertinent bills through the Minnesota House and Senate

·Assist with the political action committee (PAC) annual campaign and track contributions

·Assist lobbyists and members with grassroots efforts

·Manage execution of targeted mailings

·Meeting coordination; preparation, committee/board minutes, materials

·Assists with annual convention preparation and activities

 

DELUXE CORPORATION – Shoreview, MN                                                         1999 – 2009

Senior Marketing Contact Operations Specialist

·Managed package insert program; inventory management utilizing SAP, ordered materials and communications with production facilities

·Managed execution of direct mail campaigns; collateral and catalog mailings

·Collaborated with marketing, marketing communications, print production and vendors; maintained accurate inventory records and established reorder points for mailing materials

·Developed and managed advertising budget for package insert program

·Collaborated in the development of promotional materials; creative agencies, internal creative and print coordinators

·Supervised revision of printed marketing materials from production to plant distribution

·Managed 30+ trade shows annually; purchased services, furnishings, ad specialty items and literature.  Managed packing and shipping of materials to shows

 

Traffic Specialist/Project Management

·Created and managed schedules, corporate deliverables, direct mail campaigns, package inserts, fulfillment materials and internal communications

·Managed internal and external sources to complete work on time and within budget

·Collaborated with marketing communications managers, production artists, designers, copywriters and print buyers to produce quality marketing materials

·Managed a wide range of sales and inventory reports for procurement and product groups

 

Technical Skills

·Microsoft Office (Word, Excel and PowerPoint)

·SAP

·Outlook, Lotus Notes

·Imis

·NAV

·Sales Logix

 

Volunteer

·Board member town home association

·Meals on Wheels

·Second Harvest Heartland

·ARC

·Presbyterian Homes of Minnesota